Terms of Service

1. Scope of Dispatch Services & Representation

FC Logistics provides professional truck dispatch coordination and administrative support services to licensed commercial motor carriers and owner-operators. By utilizing our services, you acknowledge and agree:

• Bona Fide Dispatch Agency: FC Logistics operates strictly within the scope of a written carrier dispatch agreement and pursuant to FMCSA regulations. We act as an authorized administrative agent for the motor carrier, representing your authority to freight brokers and shippers.
• Not a Motor Carrier or Broker: FC Logistics is an independent dispatch management service. We do not assume common carrier liability, issue bills of lading under our own name, or act as an unauthorized freight broker.
• Lawful Commercial Use: You agree to provide accurate operating credentials, valid tax documentation, and use our platform and services strictly for lawful commercial freight transportation.

3. Independent Carrier Authority & Zero Forced Dispatch

4. Fees, Compensation & Invoicing

Fees for dispatch management services are outlined in each client's individually executed Carrier Dispatch Agreement:

• Agreed Fee Structure: Dispatch fees may be structured as an agreed percentage of the gross freight rate confirmation or a flat rate per load, with zero hidden setup charges.
• Direct Carrier Payment: Freight brokers and shippers pay the motor carrier directly (or via the carrier's designated factoring company). FC Logistics invoices the carrier separately for agreed dispatch services.
• Factoring & Accessorial Support: We assist in submitting completed paperwork packets (rate confirmation, signed Proof of Delivery, scale tickets, lumper receipts) to facilitate rapid funding.

5. Carrier Responsibilities & Insurance Standards

To utilize FC Logistics dispatch services, motor carriers must maintain the following operational and safety credentials:

6. Intellectual Property & Brand Assets

All materials on this website—including company logos, trademarks, text, software code, graphic designs, trip calculators, and interactive forms—are the proprietary intellectual property of FC Logistics. Unauthorized copying, distribution, reverse-engineering, or commercial exploitation is strictly prohibited without prior written authorization.

7. Limitation of Liability

To the fullest extent permissible by applicable law, FC Logistics, its officers, managers, and contractors shall not be held liable for:

• Cargo loss, freight damage, theft, road accidents, or equipment breakdown.
• Broker insolvency, non-payment, slow payment, or rate confirmation discrepancies issued by external freight brokers.
• Fines, citations, or regulatory penalties incurred by the motor carrier or its drivers.
• Any indirect, incidental, punitive, or consequential commercial damages resulting from reliance on market advice, rate estimates, or SMS notifications.

8. Disclaimer of Warranties

Our website, digital tools, and dispatch coordination services are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory. We make no warranty that freight spot rates, lane volume, or third-party broker offerings will meet specific revenue projections or remain free from seasonal fluctuations.

9. Governing Law & Jurisdiction

These Terms of Service and any contractual disputes arising out of dispatch operations shall be governed by and construed in accordance with the substantive laws of the State of New York, without giving effect to any conflict of law principles. Any legal action or proceeding shall be instituted exclusively in the state or federal courts located in Monroe County, New York.

10. Modifications to Terms

FC Logistics reserves the right to modify, amend, or update these Terms of Service at any time. Material updates will become effective immediately upon posting to this website with the revised “Effective Date.” Continued engagement with our services or website following changes constitutes binding acceptance.